Press Release: Scottish Tourism Sectors Demand Action for Businesses ‘Falling Through Cracks’ in Scottish Government COVID-19 Policy

Please find below a press release on behalf of the Association of Scotland’s Self-Caterers, the Association of Scottish Visitor Attractions, Wild Scotland, and Sail Scotland.

The release concerns a series of surveys that reveal the extent to which many sectors of Scottish tourism are struggling financially due to COVID-19 and the calls for Scottish Government action to address it.

Scottish Tourism Sectors Demand Action for Businesses ‘Falling Through Cracks’ in Scottish Government COVID-19 Policy

A series of surveys undertaken by leading Scottish tourism organisations has revealed the extent to which many industry sectors are struggling financially as a result Covid-19 and desperately require further Scottish Government action.

The four organisations – the Association of Scotland’s Self-Caterers (ASSC), Association of Scottish Visitor Attractions (ASVA), Wild Scotland, and Sail Scotland – claim that the findings of their surveys demonstrate the urgent need for policy changes to ensure the viability of their sectors.

ASSC found that 32% of self-caterers were operating at reduced capacity, 16% simply breaking even, and a further 16% being open but financially unviable. Larger self-catering premises have been particularly badly impacted due to household meeting restrictions.

ASVA’s survey, undertaken in partnership with the Moffat Centre at Glasgow Caledonian University, was completed by 178 organisations representing over 350 visitor attractions. It showed 71% of the sector has re-opened, however 90% percent of these attractions are not recovering from the impact of the pandemic. Less than one in four is operating at an economically sustainable level and 46% of attractions fear their business will be unviable if physical distancing and international travel restrictions persist beyond the end of this month.

Meanwhile, Wild Scotland reported that out of those surveyed across the wildlife, adventure and activity sector who can reopen, more than one third saw their futures as unviable with 55% operating at under 50% capacity. Group size restrictions and physical distancing remain the most significant challenges severely impacting over 50% of businesses surveyed. It was also reported that if international restrictions remain almost a third of those surveyed will see their turnover reduce by 51%.

Furthermore, Sail Scotland reported 80% of charter and small cruise ship operators surveyed said they were trading at unsustainable levels under current guidelines. Group size restrictions along with physical distancing reduce the viability of the sector. Some 87% of respondents confirmed that lack of clarity and direction by the Scottish Government around guidelines for the sector were seen to be having a severe and crippling impact.

Collectively, the group of organisations has called for new and additional government grants to help their sectors survive until normal service can be resumed, clearer and more timely communication from the Scottish Government, the easing of household restrictions, and changes to physical distancing measures.

ASSC Chief Executive, Fiona Campbell, said:

“These surveys from people across the length and breadth of Scottish tourism show one thing very clearly; important parts of our sector are falling through cracks in the Scottish Government’s response to COVID-19.

“While those of us in self-catering, alongside our colleagues in the other parts of Scotland’s tourism offering, have done everything we can to help the national effort against this virus, we simply have not had the support and clarity that we need.

“On behalf of my sector, and the others who have produced this deeply concerning data, I want to send a very clear message to those in power; help us before it’s too late.”

ASVA Chief Executive Gordon Morrison said:

Our latest survey has confirmed that Scotland’s attractions sector is on its knees and desperately needs additional and significant financial support.

“Whilst there has been much talk of a recovery and staycation boom this year, as it stands under 2% of attractions are operating with turnover figures comparable to 2019. For as long as we see the continuation of 2 metre physical distancing and international travel restrictions, it will be impossible for the majority of attractions to recover from the devastating impact of the pandemic.  Business confidence remains very low, with fewer than one in five attractions optimistic about their financial performance for the next 12 months.

“Without Governmental intervention to help their survival and recovery, we are in real danger of some of our country’s most iconic attractions closing for good. These are not only the jewels of our £12billion tourism industry, they are integral to our culture, heritage and communities. Their loss would be catastrophic for Scottish tourism and for Scotland so we must ensure we sustain them and secure their future.” 

Victoria Brooks, Wild Scotland Manager said: 

“Collectively as sector representatives, we have been battling away for months to support businesses across these vital sectors, the message has been loud and clear – more financial support is needed for those that are being severely impacted by restricted trading as a result of physical distancing, international travel restrictions and group size restrictions.  

“There is a real concern for the future as we head towards another winter following a second summer of restricted trading.   

This is a sector with significant potential to drive tourism recovery with the increasing popularity for nature and the great outdoors. However, to fulfil this demand we need the Scottish Government to step up and support these important sectors to ensure survival”

Alan Rankin, Chief Executive at Sail Scotland said:

“Month after month after month we have been advising the Scottish Government boat operators in the charter and small ships cruise sector were facing catastrophic market failure. The survey results have unfortunately confirmed such stark predictions.

“Operators have a short six-month season with 90% saying they will have 4 or less months trading this year and 80% confirming they are trading at unviable levels. Boat operators missed out on previous grants as they did not qualify under schemes requiring business rated premises.

“Marine tourism is a force for good bringing valuable trade to rural coastal and island economies. The knock-on effect of this sector failing has wider ramifications than loss of direct employment, skills and maritime assets built up over the years.”

ENDS

Editor’s Notes

About Wild Scotland

Wild Scotland is the National Association representing the Wildlife, Activity and Adventure Tourism Sector in Scotland. The organisation works closely with VisitScotland, the STA and the Scottish Government representing the interests of its members and the wider sector.

Members are committed to providing best practice and deliver some of the most inspiring experiences that Scotland has to offer from wilderness walking holidays and mountain biking tours to wildlife watching boat trips and bushcraft activities.

The organisation was first established in 2003 and later in 2011 merged with Activity Scotland.

For more information about Wild Scotland please contact:

Victoria Brooks: victoria@wild-scotland.co.uk/ 07868 339404
Twitter @wildscotland

About Sail Scotland:

Sail Scotland is a membership organisation that promotes and markets sailing in Scotland to international and UK markets. The organisation works closely with the Scottish Tourism Alliance, VisitScotland and the Scottish Government representing the interests of commercial operators across the charter, fully inclusive sailing holidays, sailing schools and marinas, boatyards & moorings.

www.sailscotland.co.uk

@sailscotland

ASVA: The Association of Scottish Visitor Attractions

ASVA is the representative body for Scotland’s visitor attractions sector. Founded over 30 years ago, it has a membership of more than 240 organisations, representing almost 500 individual and diverse attractions throughout the country. The sector, which employs a workforce of more than 17,000, is a major contributor to the tourism economy in Scotland. In 2019, prior to the COVID-19 pandemic, there were over 65 million visitors to Scottish attractions, generating revenue of £96m in admissions and catering alone. ASVA supports and inspires attractions to deliver sustainable, world-class visitor experiences by promoting best practice and innovation and driving quality in the sector. The organisation provides its members with networking and training opportunities, advice, information and statistics. It regularly conducts sector surveys in partnership with the Moffat Centre for Travel and Tourism Development at Glasgow Caledonian University.

For additional information on ASVA, interviews or images, please contact ASVA Communications Manager Ellen Drummond at: ellen@asva.co.uk or 07305 045929.

The ASVA/Moffat Centre summary report is available here.

ASSC: Association of Scotland’s Self-Caterers

Founded in 1978, the Association of Scotland’s Self-Caterers (ASSC) is the leading source of knowledge on short-term letting and holiday homes in Scotland. The ASSC is the only trade body representing the interests of the traditional self-catering sector. It has more than 1300 Members, operating tens of thousands of self-catering properties throughout Scotland, from city centre apartments, to rural cottages, to lodges and chalets, to castles. The ASSC commits its members to maintaining the principles of “quality, integrity, cleanliness, comfort, courtesy and efficiency” and to offering visitors to Scotland consistently high standards within their self-catering properties.

Political Engagement

The ASSC continues to engage with the Scottish Government and cross party representatives to raise the key issues that the self-catering sector continues to face.

ASSC Chief Executive, Fiona Campbell, was involved in a round table discussion focused on recovery, hosted by Douglass Ross MSP, Leader of the Scottish Conservative Party, Murdo Fraser, Shadow Cabinet Secretary for Covid Recovery. and Liz Smith, Shadow Cabinet Secretary for Economy and Finance.

As businesses seek to understand how the UK and Scottish governments will approach post Covid-19 recovery amidst the prospect of a second independence referendum, Fiona has been invited to join a conversation with the Rt Hon Michael Gove MP, Minister for the Cabinet Office and Chancellor of the Duchy of Lancaster

The ASSC also met with Minister for Business, Trade, Tourism and Enterprise, Ivan McKee MSP this morning as part of the Scottish Tourism Alliance Council. We welcome Mr McKee’s commitment to a further meeting to discuss issues in greater depth. Mr McKee spent over an hour with the group of sectoral leads and businesses organisations, hearing sector by sector about the enormous challenges facing the diverse make up of Scotland’s tourism businesses.

Direct representations and comment were made by the following:
Wild Scotland
Scottish Destination Management Association
Sail Scotland
FSB Scotland
Scottish Wedding Industry Alliance
Association of Scotland’s Self-Caterers
Edinburgh Airport
Visit Aberdeen
UKHospitality
AITC
Cairngorms Business Partnership
Glasgow Life

The following issues were discussed around the table:

  • Impact of the loss of the international market on many sectors which are still unable to trade
  • Challenges for the events and wedding sector
  • Recruitment crisis and upcoming marketing campaign
  • The impact of continued restrictions across all sectors

We continue to raise the following issues:

The impact of household meeting restrictions on larger self-catering properties

Many larger self-catering properties, which typically accommodate more than seven people, are in a perilous financial state due to the impact of household meeting restrictions. Larger self-catering businesses have only had 10 weeks of viable trading in Summer and Autumn of 2020 and many are struggling to cope. The restrictions on households also mean that those larger properties that do open will continue to face significant restrictions, even when Scotland finally enters level zero.

Such properties require financial support in order to ensure their sustainability. We note that the Exclusive Use and Large Self-Catering Grant scheme allocated a total of £2,892,000 to 1,373 premises (Scottish Government, COVID-19 BUSINESS SUPPORT EXPERIMENTAL STATISTICS: STRATEGIC FRAMEWORK BUSINESS FUND (TRANCHE 6) AND OTHER LOCAL AUTHORITY SUPPORT SCHEMES, May 2021). The Scottish Government pledged £7m to this fund. We are therefore urging the Scottish Government to redeploy the underspend and consider the urgent financial needs of these larger properties that cannot trade viably while the household restrictions are ongoing. We are not asking for new support, but for the support that was committed to our sector in December 2020.

The Scottish Government’s plans to regulate short-term lets

We are extremely concerned that the Scottish Government’s plans to introduce short-term let licensing will materially damage the position of the Scottish tourism sector. The ASSC have put forward a more targeted and bespoke response through the introduction of a registration scheme, with mandatory health and safety criteria as the most proportionate and achievable for Scotland.

It is important to note that our proposal has an unprecedented level of cross-industry support, from traditional operators, trade associations and online platforms who, despite representing different stakeholders, stand united in their support for this approach. Given the huge economic impact of short-term letting in Scotland, we believe it is vital that these regulations are viewed in a holistic context – not just for the Housing Directorate – but one encompassing Tourism, Economy and Covid-19 recovery.

First Minister’s Statement: The Impact of Ongoing Restrictions

Covid-19 restrictions will be extended for at least another three weeks from the 28 June review as the Scottish Government look to get more people vaccinated with both doses of the vaccine.

Today in a statement to Parliament the First Minister confirmed there would be no changes to the current COVID-19 Protection levels. She cautioned that it was unlikely any part of the country would move down a level at next week’s review which will consider possible changes from 28 June onwards.  It had been previously hoped the country would move to Level 0 but the First Minister warned that it was more likely that current restrictions would be kept in place for a further three weeks to give more time for people to be fully vaccinated. The First Minister also said any changes that can be made safely within the levels will be considered.

In addition, the Scottish Government intends to publish a paper setting out what life will look like beyond level 0 when all or virtually all restrictions can be lifted, and also publish the outcome of the review on physical distancing, next week.

Read the full statement here.

Commenting on the First Minister’s recent COVID-19 update, the Chief Executive of the Association of Scotland’s Self-Caterers Fiona Campbell said:

“The First Minister’s statement is incredibly disappointing to many involved in the Scottish tourism sector.

“Self-caterers across Scotland, especially those operating larger properties currently impacted by household meeting restrictions, face the real possibility of irreversible damage being done to their businesses as lockdown easing will be delayed well into July.

“While there have been many warm words and expressions of sympathy, this just has not been matched with the action our sector so desperately needs.

“Larger self-catering properties, alongside the rest of our industry, require real clarity, better communication, and significant financial support if they are to remain financially viable and the Scottish Government must act swiftly to provide these.”

Guidance on COVID-19 Protection Levels has been published. The guidance sets out what you can and cannot do at each level.