ASSC Member Submission to the STL Consultation

Short Term Lets: Consultation on draft Licensing Order and Business and Regulatory Impact Assessment (BRIA)

Response to Scottish Government by D&M Nash

August 2021

 

  1. For Paper 2: Draft Licensing order – please state your issues and how to resolve them:

Please provide any comments and any suggestions you have to resolve this

We run a well-established (15 years) single property self-catering business in East Fife. This is run purely as a business: available for booking all year round, business rated and occupied around 250 nights per year including the majority of winter weekends.  We rarely stay there ourselves, perhaps 2 weeks in total over the last 10 years.

We were in 2 minds about bothering to respond to this consultation.  To be frank, on the basis of past experience with previous consultations on this legislation, and the recent experiences of those on the Working Group, it seems to us that the consultation exercises are little more than window dressing.  They give the appearance of industry consultation, but decisions have already been made and appear set in tablets of stone. We have seen no evidence whatsoever that the Scottish Government is (a) listening to concerns from those who actually understand the industry, and (b) properly considering alternative proposals to deliver its policy objectives in a way that will not harm our industry, our supply chains and our tourist guests.

However, we do feel we have to formally put on record our continuing concerns both as business owners who will suffer significant financial loss if these proposals are made law and in the context of the wider economic damage, and damage to the Scottish tourism industry that will demonstrably ensue.

As you are well aware having been repeatedly told from a wide cross section of stakeholders, the fundamental flaw in the licensing scheme is that it will lead to a large number of self-catering properties and B&Bs closing – 49% of self-catering and 46% of B&Bs from recent surveys. It goes without saying that will devastate the Scottish tourism industry, its supply chain and in consequence tourism reliant local economies.

We are one of the many that will close. As a small business it is simply not viable for us to continue if licensing is introduced, in particular for the following reasons –

  • Uncertainty over licence being granted: Councils will have very subjective grounds to refuse licence – and could grant licence then refuse renewal. Appeals against refusal would involve substantial legal costs and more uncertainty.
  • We will have to make advance bookings made during the licence application period conditional on licence being granted (which will put off guests) or risk being sued if we don’t and licence not granted – and this will be repeated every 3 years when licence must be renewed.
  • Increased bureaucracy and hassle: disproportionately affecting small business owners who are the backbone of Scotland’s tourist economy.
  • Investment uncertainty: we will be reluctant to invest in major repairs, replacements and improvements as we won’t know whether licence will be granted or renewed.
  • Unknown and open-ended licensing costs, realistically estimated as £1500k plus despite what, without evidence, the consultation suggests. Councils have to recover their costs from the scheme and operators will face additionally paying the Council for inspections which does not happen with other licensing regimes.

We will lose the income we have carefully built up over the years and will be faced with the difficult decision of marketing the property (and probably losing most of the money spent on quality furniture and fittings) or keeping the property as second home for occasional use by ourselves and friends (which will result in a drastic drop in occupancy). Our professional local housekeeping business and local trades we employ will directly lose several thousand pounds per annum, and less tourist accommodation will of course mean less tourists spending money in local businesses – some of which would not be viable without tourism. Families who form the bulk of self-catering guests will inevitable will inevitably pay more for their holidays as competition decreases – precisely at the moment when we are trying to recover from Covid and when we need to encourage more staycations to reduce carbon emissions. The Scottish Government’s timing is therefore extraordinary to say the least.

We are completely bewildered as why Scottish Government policy is to allow this to happen.

We are well aware in some specific areas there are concerns over the growth of second homes. But if anything, licensing will if make this worse as evidenced by the ASSC’s survey results showing many owners will close but keep the properties as reduced occupancy second homes, and in any event the new planning control areas will help in the future.

We are also well aware that there is evidence (albeit mostly anecdotal and much from small pressure groups) that rapid growth of Air BnB’s in Edinburgh is causing a range of problems. But this is highly localised and therefore needs to be dealt locally (including establishment of planning control areas) not by national measures that damage the rest of us.

But all this can be avoided. The answer is very simple: all the Scottish Government has to do is instead introduce the robust, tourism industry supported, registration scheme proposed by the ASSC which so far has been rejected without even a word of explanation. The requirements of that scheme are completely acceptable to professional operators like ourselves and deliver almost all of Scottish Government’s objectives in a far simpler and less bureaucratic form.

 

  1. For Paper 3: Draft Business and Regulatory Impact Assessment (BRIA) – please state your issues and how to resolve them:

Please provide any comments and any suggestions you have to resolve this

In our view the BRIA is fundamentally flawed. It simply ignores the fact that many self-catering businesses and B&B’s will close (as evidenced by surveys). Consequently, it fails to consider the economic impact such closures will have on business owners such as ourselves, on our supply chain (housekeepers etc), local trades people, cafes, restaurants, tourist services. And last but not least on tourists themselves who are likely to end up paying more as businesses closures lead to reduced competition and in addition the costs of licences have to be recouped by the businesses that stay open.

In addition, what little relevant analysis there is in the BRIA appears to be supported by anecdote, often provided by localised pressure groups rather than through objective surveys, rather than by empirical data.

 

In Response to Community Concerns

The following has been sent to a concerned resident, who emailed the First Minister, and opposition leaders:

The Association of Scotland’s Self-Caterers (ASSC) shares your concerns about the impact of tourism in general on local communities, and the impact specifically of holiday lets. It is for this reason that in 2017, we called for mandatory registration with health and safety, plus licensing in areas where there is a demonstrable link between self-catering properties (or short-term lets) and loss of housing stock. This would have provided local authorities with real time empirical data to understand the scale of the activity, whilst also ensuring that all accommodation providers adhere to existing health and safety regulations. This suggestion was ignored.

Unfortunately, these proposals are founded on little more than anecdote, often provided by localised pressure groups rather than through objective surveying, and empirical data. The 2019 independent research was poor to say the least, based on scraped data from Airbnb and not reflecting the reality of the professional self-catering sector which represents £867million direct visitor spend to the Scottish economy and supports almost 24,000 full time jobs.

Local planning authorities already have the ability to introduce planning conditions to protect properties for local residents. Section 75 conditions are just one example. Local authorities also have the ability to introduce Planning Control Zones following legislation introduced as part of the Planning Act 2019 in February 2021. They have not chosen to use these powers.

Since 2017, we have pro-actively and constructively offered empirical data and policy recommendations to deliver proportionate and targeted solutions to protect communities whilst protecting the professional self-catering sector, which is the backbone to Scottish tourism the length and breadth of the country. As a compromise, rather than proposing to completely replace the current draft Licensing Order, the ASSC has proposed to amend Article 3(1) to provide that an activity is exempt from the licence requirement if it is in respect of “registered accommodation” and the “registration conditions” (essentially the existing mandatory licensing conditions) are being complied with. This could be delivered by the Development of Tourism Act 1969 with no additional legislation required, in other words immediately. The ASSC has helped to develop a digital solution that could be offered to the Scottish Government with no charge to administer the scheme. This would protect professional businesses whilst meeting the policy objectives.

We have real and significant concerns that legitimate and already regulated H&S business owners will suffer significant financial loss if these proposals are made law and it will materially damage the tourism industry in Scotland. We also have concerns that the legislation is legally precarious.

It is deeply regrettable that we have found that engagement with the Working Group has been nothing more than window dressing. We have seen no evidence whatsoever that the Scottish Government is listening to concerns from those who actually understand the industry, or properly considering alternative proposals to deliver its policy objectives in a way that will not harm the tourism industry, onward supply chains and our guests.

It is the responsibility of our elected policy makers to deliver ‘good laws’. This is not a ‘good law’.

I do hope that you can appreciate that we fully support a sustainable tourism industry in Scotland and that we have offered solutions to the various concerns. It is time that this legislation is reconsidered in light of honesty, transparency and accountability in order to get the balance right between the needs of communities and our vital tourism industry.

Should you be interested in why industry bodies withdrew from the Working Group, please see this very short clip: https://youtu.be/rl0Oub8vS1w.

We have been assured that the legislation will be monitored and evaluated is disingenuous given the lack of baseline data. To suggest that we can amend this SSI later is akin to suggesting that we send HMY Britannia off to sea, knowing it has holes in the hull. We all know how RMS Titanic ended.

Many thanks indeed for raising the issue.

Fiona Campbell
Chief Executive
Association of Scotland’s Self-Caterers

Scaremongering: The Duplicitous Approach to Short-Term Let Licensing

The ASSC is saddened to report a range of quotes from the Scottish Government which illustrates the extremely duplicitous nature of their approach, as well as just some of the absurd points mentioned in the Business Regulatory Impact Assessment.

Scottish Government Quotes

The Cabinet Secretary for Housing Shona Robison MSP on the Working Group, June 2021:

“The stakeholder working group was also tasked with considering any necessary changes to the legislation, ahead of laying the revised Licensing Order, alongside draft guidance, in June.

The stakeholder working group met in February, March and May and has provided significant input into shaping the guidance, and suggesting changes to the legislation. I am grateful to all working group members for sharing their time, knowledge and expertise with my officials, in order to help us get the legislation and guidance right.

We have made a number of changes to the legislation based on suggestions made by members of the stakeholder working group…This government has always stressed striking the balance between the needs of local communities and wider economic and tourism interests. I believe our proposals, having been refined and improved following feedback from the working group, do this.”[1]

  • The Working Group has made no substantive changes to the legislation for the main groups affected – self-catering and B&Bs – and some guest houses will now be captured by the regulations.
  • Moreover, the Scottish Government have added provisions which will make the revised legislation worse for professional operators, having a negative impact on their livelihoods.
  • The Working Group merely paid lip service to the industry stakeholder concerns and made cosmetic changes to the regulations.

Shona Robison MSP, Portfolio Question Time, 16th June 2021:

“Local authorities have been involved in the discussions and will set the fees to cover their costs in establishing and administering the scheme. I reassure the member that we do not expect the fees to be onerous. The business and regulatory impact assessment contains an estimated range of between £223 and £377 to cover a three-year licence, which I do not regard as overly onerous.”[2]

  • A representative from SOLAR (Society of Local Authority Lawyers & Administrators in Scotland) on the Working Group suggested that the scheme would have to run on a cost recovery basis and could cost in the region of £1,500-£2,000 per licence.
  • Local Authorities are encouraged to increase fees for larger properties and different styles of short-term let.

Kate Forbes MSP, Cabinet Secretary for Finance and the Economy on the withdrawal of the Scottish Government’s licensing plans, February 2021:

“I recognise that concerns have been raised by many B&Bs and self-catering properties in the Highlands about the impact of this legislation.

I have listened to those concerns, relayed them to the Housing Minister and I’m pleased that he has acted in this way.

The stakeholder working group will continue to explore the issues and considering solutions. It’s important that work continues.

The purpose was to ensure standardised health and safety measures across Scotland which would not have been onerous as most tourism operators already meet such standards.

However, I recognise that it has been a very difficult year for tourism, and it’s important that we listen to the industry…”[3]

  • Back in February 2021, and prior to the election, the Cabinet Secretary welcomed the withdrawal of the licensing regulations, noting that she had relayed concerns from tourist accommodation providers to the Housing Minister, and stressed the importance of listening to industry.

Kate Forbes MSP, July 2021:

  • However, by July 2021, the Cabinet Secretary took a somewhat different stance, implying that some were propagating “unfounded fears”.

“Whilst it [short-term let regulation] is a complex and multi-faceted problem with no easy answers, I hope that the debate centres around facts rather unfounded fears.

Furthermore, if we are serious about tackling the Highlands housing crisis, then I believe that this needs to be a much broader discussion than previously…

The Scottish Government has been clear that a very basic health and safety scheme will be established, as is the case for nearly every other business and sector in Scotland. and this will be the last opportunity for the various stakeholder groups – be it tourism accommodation providers or those who can’t find a place to stay in their home area – to comment and help shape the final proposal.”[4]

  • The Scottish Government have stated that the consultation focuses on the health and safety of short-term lets yet the debate is being widened out to include housing, an issue already covered by the planning control zone regulations in the Planning Act.
  • The ASSC and others are not promulgating “unfounded fears” but are conveying genuine concern at the provisions of these disproportionate licensing plans which will be materially damaging to Scottish tourism.
  • In 2017, the ASSC pro-actively suggested a mandatory registration scheme with health & safety, accompanied by a licensing scheme in areas where there is a demonstrable link between short-term letting and loss of housing stock (underpinned by real time data from the registration scheme). This could have been delivered via the Development of Tourism Act 1969 with no additional legislation. This recommendation was ignored.

“How can the negative impact of Licensing on the short-term let sector be mitigated or avoided?”

The Association of Scotland’s Self-Caterers (ASSC) held its first ever hustings ahead of the 2021 Holyrood elections, on 7th April. Cabinet Secretary for Rural Economy and Tourism, Fergus Ewing, representing the SNP said:

“I do think they need to be mitigated. This has caused a lot of concern. The regulations were intended largely to deal with problems that exist regarding anti-social behaviour of party flats in Edinburgh, and there is a feeling that the knock-on unintended consequences are affecting self-catering, B&B and guest houses throughout the country.

I believe that we were right to withdraw the regulations from Parliament and that Kevin Stewart was correct to say that there needs to be a reappraisal. I am determined that if I continue to be a Minister, that I will make sure that these regulations are not imposed in a way that is overly burdensome and disproportionate and I also do think that there is a case for looking at your proposal of a registrations scheme which could be an alternative.

I think much more talking needs to be done, in an open and straightforward way and I do think that the Working Group which is set up contains an awful lot of the right people.

But I think we need to make sure that self-catering, B&B and guest houses which quite frankly have not caused any anti-social behaviour to anybody. As an MSP for 22 years, I have not received a single complaint against a B&B or guest house. The only self-catering issues that arrive, I think, are from party flats for groups of 20 – 30 people.

There is a lot of discussion to be done across party to make sure that we do not create something that causes financial burden and regulatory burden and also uncertainties with regard to things such as future planning permission. We need to eliminate all of these negatives and focus on positives, which is simply ensuring that guests are properly and safely protected and I think frankly, in respect of self-catering, they already are.”

Find out what all the candidates had to say on the subject: ASSC Hustings – Short-Term Let Position

Watch the Hustings. This is covered from 20:30 mins in.

  • To suggest to Ministers, or indeed the electorate, that the Working Group has delivered anything meaningful to the legislation, guidance, or indeed BRIA is disingenuous at best and duplicitous at worse.
  • The Licensing Order was withdrawn in February because it was not fit for purpose, with cross party support. It is still not fit for purpose. Indeed it is worse than the original.

Scottish Government 2021 Business Regulatory Impact Assessment (BRIA)

The BRIA makes a number of astonishing claims about the “social costs” of short-term lets, including:

“use of short-term let accommodation for criminal enterprises (such drug dealing, sex trafficking etc.), with or without the collusion of the host.” [5]

  • There is no empirical data to suggest criminal use within short-term lets and this is simply anecdote. It is also insulting to professional self-caterers to even suggest such nonsense.
  • The BRIA also appears to favour other forms of accommodation, such as hotels (which are not licensed in terms of health & safety), over the self-catering sector and ludicrously claims that those displaced by a reduction in STLs could use hotels and hostels:

“Some visitors displaced by a reduction in short-term let capacity may use other forms of accommodation, such as hotels and hostels. This may also encourage the further provision of these types of accommodation.”[6]

  • It is not logical or practical to suggest that hotels or hostels could replace the accommodation provided by short-term lets and self-catering in rural and remote parts of Scotland.
  • The danger is that this displacement will increase the prevalence of motorhomes on our rural roads, bringing little local economic value, negatively impacting infrastructure and increasing our carbon footprint.

The Scottish Government has no robust data on the scale of short-term letting in Scotland. It will therefore be impossible to monitor and evaluate the success of licensing with no baseline data.[7]

Watch the ASSC / Gilson Gray webinar to find out the reality of this legislation.

Footnotes

[1] Consultation foreword, https://www.gov.scot/binaries/content/documents/govscot/publications/consultation-paper/2021/06/short-term-lets-consultation-draft-licensing-order-business-regulatory-impact-assessment-bria/documents/short-term-lets-consultation-draft-licensing-order-business-regulatory-impact-assessment-bria/short-term-lets-consultation-draft-licensing-order-business-regulatory-impact-assessment-bria/govscot%3Adocument/short-term-lets-consultation-draft-licensing-order-business-regulatory-impact-assessment-bria.pdf

[2] https://www.parliament.scot/chamber-and-committees/what-was-said-and-official-reports/what-was-said-in-parliament/meeting-of-parliament-16-06-2021?meeting=13238&iob=119984

[3] https://www.strathspey-herald.co.uk/news/short-term-lets-legislation-withdrawn-by-scottish-government-228610/

[4] https://www.ross-shirejournal.co.uk/news/highland-holiday-rentals-in-spotlight-as-public-urged-to-hav-243710/

[5] https://www.gov.scot/binaries/content/documents/govscot/publications/impact-assessment/2021/06/short-term-lets-licensing-scheme-planning-control-area-legislation-draft-business-regulatory-impact-assessment-bria/documents/short-term-lets-licensing-scheme-planning-control-area-legislation-draft-business-regulatory-impact-assessment-bria-consultation/short-term-lets-licensing-scheme-planning-control-area-legislation-draft-business-regulatory-impact-assessment-bria-consultation/govscot%3Adocument/short-term-lets-licensing-scheme-planning-control-area-legislation-draft-business-regulatory-impact-assessment-bria-consultation.pdf

[6] Ibid

[7] Ibid