COVID-19 or other illness on the premises

The latest advice received from the Scottish Government (2 August 2021)

Coronavirus (COVID-19): tourism and hospitality sector – gov.scot (www.gov.scot)

COVID-19 or other illness on the premises

In the event that a guest develops symptoms whilst staying away from home, they should immediately book a test through NHS Inform or, if they can’t get online. by phoning 0800 028 2816.

In accordance with Test and Protect, people with symptoms are required to self-isolate for 10 days, and everyone in their household should isolate for 10 days. If the test is negative, everyone can end isolation. If the test is positive, everyone should continue to isolate, and the NHS Test and Protect team will be in touch to start contact tracing. Those contacted through the Test and Protect programme will be required to self-isolate for at least 10 days.

If guests who are isolating can travel home safely to isolate, avoiding the use of public transport, they should do this.

In the event that this is not possible, the guest should discuss this with the NHS Test and Protect team. The guest may be signposted to the National Assistance Helpline on 0800 111 4000 if they need help to isolate and cannot arrange it themselves or through friends and family.

In some circumstances further discussion may be required with the local Health Protection Team and local authority to ensure that the person has suitable accommodation to isolate safely and effectively.

After the required period of self-isolation, guests and anyone else in their party who has been affected can then return to their main place of residence.

PHS advice

What to do if a guest develops or arrives with COVID-19 symptoms

Operators should signpost to PHS non-healthcare settings guidance, which currently states:

If the affected person has mild symptoms they should go home as soon as they notice symptoms and follow the guidance for households with possible coronavirus infection. Where possible they should minimise contact with others, e.g. use a private vehicle to go home. If it is not possible to use private transport, then they should be advised to return home quickly and directly. If using public transport, they should try to keep away from other people, wear a face covering and catch coughs and sneezes in a tissue.”

 

Cleaning Protocols: Self-Caterers Welcome Clarity on COVID-19 Restrictions

Self-Caterers Welcome Clarity on COVID-19 Restrictions

The Association of Scotland’s Self-Caterers has welcomed updated Scottish Government guidance on keeping guests safe during COVID-19.

By working proactively with policy-makers, the ASSC has clarified the self-catering sector’s approach to its cleaning protocols and specifically what operators should do if a guest tests positive while staying with them.

Included in the revamped safeguards will be compliance with new Public Health Scotland guidance for non-health and care settings, with updated guidance on physical distancing and face coverings, whether properties should be left fallow between guests and laundry and utensil care.

Throughout the COVID-19 pandemic, ASSC members have behaved in an exemplary way; adhering to all restrictions, often encountering heavy and lasting personal costs while doing so.

In welcoming these new, updated, measures it is the ASSC’s hope that they will provide the necessary room to manoeuvre for businesses across the sector and will allow for more guests to enjoy a safe break in some of the most beautiful parts of the country.

As the trade body representing Scotland’s vital self-catering sector, the ASSC will continue to work constructively with government, and all other stakeholders, to help the sector recover and to secure a positive future for the thousands of people who make their living by creating memory-making holidays, both for Scots and those who visit our country.

Association of Scotland’s Self-Caterers Chief Executive, Fiona Campbell, said:

“All of us at the ASSC are delighted to have worked with the Scottish Government, Public Health Scotland, and Infection Prevention and Control to create these more streamlined, common sense, and flexible rules as we prepare to get back to business.

“It is our hope that this will be the start of a continued loosening of restrictions and provision of support that will help save our sector from the real danger it has faced throughout the pandemic.

“Our partners can be assured that the ASSC stands ready, willing, and able to help strike the right balance between the valued safety of our customers and the freedom to operate that our businesses need.”

Overview:

  • Operators should follow current Scottish Government guidance on issues such as physical distancing and face coverings
  • Properties that have been cleaned and disinfected in line with local policies should be available for immediate occupation, and there is no requirement for leaving properties fallow for 72 hours
  • Individual operators should decide on whether guests should strip the beds / laundry themselves. If operators/cleaners remove them (following protocols on good handling of linen, not shaking, PPE if required), then it could be argued that this may actually be more “controllable”
  • A common-sense approach should be taken to the washing of crockery/cutlery, based on what cleaners find when assessing property at changeover
  • Businesses should move towards a business as usual approach, including interaction with guests in line with current Scottish Government guidance
  • PHS does not recommend Steam/UV-C light/ULV fogging between guests as standard practice
  • A business as usual approach should be taken  in terms of laundry, (including what happens to linen with visible contamination) in line with local policy.

The industry should now be starting to revert to business as usual and following cleaning policies, protocols and procedures that would have previously (pre-pandemic) been in place.

What to do if a guest develops or arrives with COVID-19 symptoms

Operators should signpost to PHS non-healthcare settings guidance, which currently states:

If the affected person has mild symptoms they should go home as soon as they notice symptoms and follow the guidance for households with possible coronavirus infection. Where possible they should minimise contact with others, e.g. use a private vehicle to go home. If it is not possible to use private transport, then they should be advised to return home quickly and directly. If using public transport, they should try to keep away from other people, wear a face covering and catch coughs and sneezes in a tissue.”

ASSC Members can access the revised Cleaning Protocols Here

What does moving beyond level 0 mean?

We will move beyond level 0 when we meet the gateway condition – which is all over 40’s having been vaccinated and assuming we are meeting our revised strategic aim of alleviating the harm of the virus (expected around 9 August, but subject to confirmation nearer the time).

When we move beyond level 0 and therefore out of the levels framework, almost all COVID restrictions will be removed for businesses and individuals.  This will mean that all businesses can reopen and can operate without restrictions on physical distancing.  For example this will also mean that weddings can take place with dancing and singing and mingling as before the pandemic.

From the indicative date of 9th of August, there will be no household / number caps and physical distancing requirements will also be removed.  This will mean that tourist accommodation will be able to operate on a more ‘business as normal basis’ albeit with appropriate hygiene and ventilation measures.

Please note that these dates are indicative and are dependent on the necessary conditions on vaccination and harm reduction being met.

We will however have to live with the virus for some time to come, so we will be asking people to stick to a set of baseline measures to stop the virus resurging and to protect those who do not have protection from vaccination.  The baseline measures which we currently expect to retain beyond Level 0 include:

  • Good hand hygiene and surface cleaning.
  • Continued promotion of good ventilation.
  • Requirement for face coverings in certain settings. At least for a period, we are likely to require the wearing of face coverings in certain settings – for example, shops and public transport.
  • Continued compliance with Test and Protect, including self-isolation when necessary.
  • Ongoing need for outbreak management capability, including active surveillance.
  • A phased return to the workplace from Level 0 onwards, while encouraging a greater degree of homeworking than pre-pandemic. This will not only assist with controlling transmission of the virus, but also promote wellbeing more generally.

There are also likely to be targeted restrictions on overseas travel beyond Level 0. However, we will keep restrictions in place only for as long as necessary to respond to the threat of importation. These restrictions are reviewed regularly and will be relaxed when it is safe to do so.

Scottish Government colleagues will work with business organisations and sector teams to ensure effective guidance is in place and further detail provided on baseline measures prior to our move beyond level 0.

What is happening with Physical Distancing

  • Physical distancing has been an important measure for helping to control the virus but we recognise that it is has had a severe impact on businesses, both on viability and profitability, and on individuals.
  • Today’s physical distancing review sets out the plan for reducing and then removing physical distancing, subject to confirmation based on data nearer the time.
  • The plan sets out that on the indicative date of 19 July, when the whole of the country is expected to be moved to level 0, the need for physical distancing will be no longer be required outdoors and physical distancing indoors will be reduced to 1m for all public settings.  This means that indoor businesses will be able to work at 1m distancing from 19 July and outdoor parts of businesses will no longer have any physical distancing requirements, subject to confirmation nearer the time.
  • The new physical distancing rules which come into effect on 19 July will no longer require physical distancing between members of friendship / family groups, but they will be required to maintain a distance of at least 1 m from all others.
  • From 19 July – different households will be permitted to share a bedroom – although this will obviously be dependent upon capacity and appropriate bed spaces within rooms.
  • In public spaces within regulated tourist accommodation the rules about socialising indoors in a public space will apply.  In level 0 a maximum of ten people from up to 4 households can socialise indoors in a public place.  Children under the age of 12 from these households do not count towards the number of people permitted to meet but do count towards the number of households.
  • In self-catered or other unregulated accommodation, in house socialising rules apply, in level 0 a maximum of 8 people from up to 4 households can socialise in a private dwelling.  Children under the age of 12 do not count towards the total number of people permitted to meet but do count towards the number of households.
  • If a large room or dormitory room (e.g. within a hostel or other similar venue) is being used by mixed / multiple groupings (but is within the 10/4 socialising rule) then a minimum of 1 m is required between different family and friends groupings.   However, a friendship group sharing a dorm would not have to distance within their own group.  They would however, have to distance from other groups.    It is also important that as we relax the socialising rules, especially indoors, other mitigation factors and good practice regarding good ventilation and hygiene measures are adhered to.

Who can share a bedroom in tourist accommodation? 

From 19 July, with the move to level zero, different households are permitted to share a bedroom – although this will be dependent upon capacity and appropriate bed spaces within rooms.

In shared bedrooms within indoor public settings it should be possible for different households (or extended households) to maintain a physical distance of 1 metre from each other and they are expected to do so. If it is not possible for this distance to be maintained then separate bedrooms are recommended.

In self-catered or other unregulated accommodation, in-house socialising rules apply, while in public spaces within regulated (staffed) tourist accommodation, the rules about socialising in an indoors public place apply. Please see indoor socialising rules specified for each level for public/private places.

 What socialising rules apply in tourist accommodation? 

While you do not need to physically distance from family and friends in a private home or outdoors, your gathering should maintain at least 1 metre distance from all others.

In indoor public settings a distance of 1 metre distance from all other households should be maintained.

If a large room or dormitory room (e.g. within a hostel or other similar venue) is being occupied by members of a number of separate households (or extended households), whilst keeping within the 10/4 indoor socialising rule, then it should be possible for each separate household (or extended household) to maintain a physical distance of at least 1 metre from each other household (or extended household), and they are expected to do so, as a 1m physical distance is required from other households (or extended households) in all indoor public settings.  Please note that this also extends to communal rooms such as kitchens, lounges and dining rooms as well as shared bedrooms.