Scottish Tourism Leadership Programme (STLP)

The Scottish Tourism Leadership Programme is part of ten programmes announced by the First Minister in support of the Tourism Recovery Plan. It was developed to support business and community-led tourism enterprises to take the lead in driving recovery in those places across Scotland which depend on visitor spend to create and support jobs and in many rural areas, to retain important local services and encourage entrepreneurship along the way.

Delivered across Scotland, STLP, which is a competitive application process, offers high-quality, accredited leadership training and ongoing professional development, giving individuals the opportunity to:

  • Develop personal leadership skills and expertise
  • Gain insight from fellow participants and learn from industry and destination experts
  • Become part of a growing national network of people working together to develop innovative tourism opportunities

The courses being delivered as part of this programme include:

  • Introduction to Tourism Leadership being led by Scottish Enterprise and delivered by Edinburgh Napier University. Eight courses will run throughout 2021/22, some of which will be customised around specialist sub-sectors and in line with our Business Plan ambitions to work more intensively in some regions.
  • Communities Leading in Tourism an online personal development programme led by Highlands and Islands Enterprise helping communities shape the future of local tourism. This is available on a pan Scotland basis and although the first cohort is now closed to applicants, individuals can register their interest for the second pan Scotland cohort today.
  • The Destination Leaders Programme, a fully funded course being led by Edinburgh Napier on behalf of the STLP *partners, brings together like-minded individuals to gain the knowledge and skills to work effectively as a destination leader by learning about international best practice, insights and networks. It is open to individuals from tourism businesses and organisations across Scotland with a key and active role in the business.
    Three cohorts will be delivered across Scotland, starting in October 2021, with the application process now open.

Cohort 1 – Glasgow and Edinburgh – commencing 27th October

Cohort 2 – Aberdeen and Dundee

Cohort 3 – Pan Scotland

All courses are supported by the Scottish Government and are being offered free of charge to participants.

*STLP partners include Scottish Enterprise, Highlands & Islands Enterprise, South of Scotland Enterprise and Skills Development Scotland

Non – Domestic Rates: 2023 Rates Revaluation

Non – Domestic Rates: 2023 Rates Revaluation

‘”Assessors’ offices across Scotland are currently preparing for the non-domestic revaluation which comes into effect on 1 April 2023.

A key part of a revaluation is the ingathering and analysis of information in order that rateable values are set as accurately as possible.

Accordingly, Assessors are issuing information requests, known as Assessors Information Notices (AINs), across the country. It is imperative that AINs are responded to, regardless of whether the property is receiving rates relief or not.

Where recipients have difficulty in responding, they should contact their local Assessor’s office without delay, particularly given that non responders are subject to a civil penalty, the amount of which can rise to very significant levels.”

Gary Bennet, President, Scottish Assessors Association

In order to change the use of a property from a domestic dwelling to a business on non-domestic rates (NDR), operators must confirm that the business meets the definition of a self-catering property as defined in The Council Tax (Dwellings and Part Residential Subjects) (Scotland) Regulations 1992:[1]

Self-catering holiday accommodation

Any lands and heritages—

(a) which are not the sole or main residence of any person; and

(b) which either—

(i) are made available by a relevant person for letting, on a commercial basis and with a view to the realisation of profits, as self-catering accommodation for short periods amounting in the aggregate to 140 days or more in the financial year; or

(ii) if they have not been made so available for letting in that year, are intended by a relevant person to be made so available for letting in that year and the interest of the relevant person in the lands and heritages is such as to enable him to let them for such periods.

According to the Non-Domestic Rates (Scotland) Act 2020, at each Revaluation (previously every 5 years, but, from 2023, every 3 years), the Scottish Assessors have to arrive at rateable values for all self-catering businesses.

For the majority of businesses on NDR, Assessors look at the rent which businesses pay for their premises, but self-catering units (SCUs), unlike shops and factories, do not have a sufficient amount of let subjects, so the Assessors have to seek a typical income and expenditure pattern for our sector. They ask for income, expenditure and profit over the previous 3 years, and the type of accommodation (house / flat / chalet). Given that investments can come in large chunks, they ask for three years of figures so as to iron out troughs and peaks.

Assessors Information Notices (AINs) are sent out by post to each SCU, requesting clarification of the following:

  • Is the property or are any of the units available (or intended to be available) for letting on a commercial basis as Self-Catering accommodation for short periods totalling 140 days or more in each financial year?
  • Is the property or are any of the units used as someone’s sole or main residence during part of the year? (e.g. for long-term lets in the winter months)?
  • Who operates the Self-Catering business?
  • What is your normal trading season?
  • What is the current range of tariffs for holiday lets, including nightly rates, if applicable? (Please enclose a price list, if you have one)
  • Is car parking included in the tariff?
  • Where do you advertise?
  • Please give the web address/url of the agencies you use for bookings.
  • Financial Accounts
  • Income Letting details
  • Expenditure details

The information must be provided within 28 days from the issue date or you may be liable for a civil penalty. You can do so by completing and returning the form by post or by email attachment.

This is a very detailed form to have to complete and a rather onerous process for operators, but one that we simply have to do as part of administering our businesses. The better the data the Assessors receive, the more accurate our rateable values will be.

The ASSC works closely with the Assessors before, during and after each Revaluations and we will provide further advice on how to fill out the form in due course.

Frequently Asked Questions

Q: I haven’t received a form, what do I do?

A: If you receive a form, return it within 28 days. If you don’t receive one, don’t worry – your Assessor may only be asking for a sample.

Q: What address will the form be sent to?
A: The AIN will generally be sent to the owners / tenant’s correspondence address rather than the address of the actual SCU/property.
Q: When do I have to return it by?
A: The time limit for completing the form is 28 days from the issue of the notice.

Q: I haven’t finalised my 2020-2021 accounts, what do I do?

A: Where figures up to year end 31/03/2121 are currently unavailable, and waiting for those figures to be compiled would mean a significant delay in returning the form, then operators should complete for 2019 and 2020 years.

Q: What are the penalties associated with the new Civil Penalty regime?

A: Section 30 of the Act states that if a person fails to comply with an assessor information notice within 28 days (section 26(3)), the assessor must issue them with a penalty notice stating they are liable to a penalty of £200 or 1% of the rateable value, whichever is greater (or £1,000 where the property is not entered on the roll) (section 30(3)). 42 days after the penalty notice is given, the person becomes liable to a further penalty of £1,000 or 20% of the rateable value, whichever is great (or £10,000 where the property is not entered on the roll) (section 30(4)), and 56 days after the penalty notice is given (or 14 days after the first increase), the person becomes liable to a further penalty of £1,000 or 50% of the rateable value, whichever is great (or £50,000 where the property is not entered on the roll). Non-Domestic Rates (Scotland) Act 2020 (legislation.gov.uk)

Q: What evidence of letting do I need to provide in Part C?

A: Currently, completion of Section C of the Assessor Information Notice will be sufficient, but this will change, in future years, as new Regulations, evidencing 70 days actual use, are due to be put in place, with effect from 1st April 2022.

Q: How do I fill in Part E under Expenditure if I carry out all the work myself?

A: Under ‘Other Expenditure’, you could add something along the lines of: Not included as paid expenses in our annual accounts is all the work carried out to operate the business which is fulfilled by the two owners/partners.  This includes:

  • Cleaning and other duties for each and every changeover between lets – x people x x hours per changeover (approx xx person-hours per year). 
  • Travel time – x hours per changeover (approx xx person-hours per year)
  • Labour hours carrying out maintenance, redecorating, refurbishment and repairs.  At least xx hours per year, and often many more.
  • Administration, book-keeping, marketing, bookings management, social media, website development etc.  i.e. All the ‘background work’ for a successful business – at least xx hours per year, and often many more.
  • Industry engagement, continuous professional development, training, conferences etc – at least xx hours per year.

Q: Will high achievers be penalised with higher Rateable Values?

A: Assessors are genuinely seeking an average income and expenditure from a hypothetical tenant, so peaks and troughs will be taken into account in the overall rate.. Rateable Values are set per bed space to a formula.that is an established valuation practice.

Q: I heard that we would have to evidence over 70 days actually let as well as 140 days available to let?

A: The Scottish Government intends to bring Regulations that will require proof of 70 days letting, with effect from 1st April 2022. What form that proof will take, is still unknown, but the ASSC is meeting with Assessors in the coming weeks.

[1] https://www.legislation.gov.uk/uksi/1992/2955/schedule/2/made

Scottish Government Changes to Short-Term Let Licensing Legislation and Guidance

This morning, the Cabinet Secretary for Social Justice, Housing and Local Government Shona Robison has written to the Scottish Government’s Local Government, Housing and Planning Committee setting out changes to their short-term let licensing legislation and guidance. The changes to licensing will be in the following areas:

  • Removing overprovision powers
  • Simplifying publicity and notifications
  • Adding an appeal for temporary exemptions
  • Reducing public liability insurance requirements
  • Focused use of inspections
  • Stronger guidance on fees
  • Facilitating home sharing and bed and breakfast
  • Removing natural names from the public register.

It remains the intention of the Scottish Government to lay the Licensing Order before parliament in November and also publish a revised BRIA. A full copy of the Cabinet Secretary’s letter to the Committee can be accessed here:https://www.gov.scot/publications/short-term-lets-licensing-order-update-letter-from-cabinet-secretary-LGHP-committee/

As you know, the ASSC has expressed numerous concerns with the Scottish Government’s proposed regulations and significant concerns remain despite today’s announcement. This includes but is not limited to: the level of licensing fees, license duration and renewal policy, and the competency of the regulations. Taken together, the licensing scheme proposals at national level and the planning control areas at a local council level are creating a perfect storm of uncertainty for small business.

Nevertheless, we welcome the decision to remove overprovision powers from the licensing regime, as well as the Cabinet Secretary’s willingness to engage constructively with us. Regulatory discussions remain ongoing and we will continue to fight your corner with policymakers and keep you informed of the latest developments. We are extremely grateful to all those who have articulated their concerns to MSPs and we would encourage you to keep doing so.

The ASSC has always taken a proactive and responsible approach to regulation and has presented a wealth of evidence and data to the Scottish Government to help inform their proposals. We maintain that our proposals for an exemption for registered accommodation would meet the policy objectives of the Scottish Government in a more targeted, cost-effective and proportionate manner.

Small businesses will be unfairly and disproportionately impacted by short-term let licensing at a time when they can least afford it and when the country needs to focus on Covid recovery. In the weeks ahead, we want to work collaboratively with the Scottish Government and MSPs to address our outstanding concerns in order to protect livelihoods in Scotland’s £867m self-catering sector.

Fiona Campbell, the Chief Executive of the Association of Scotland’s Self-Caterers, said:

“The ASSC welcomes that the Cabinet Secretary for Housing has constructively engaged with us and is listening to our members concerns. Specifically, we endorse the decision to remove overprovision from the licensing regime, which was a duplication with planning policy. This recognises that the government’s objective with the regulations was about ensuring health and safety across all short-term lets, not addressing housing issues.”

“However, the devil is in the detail and conversations remain ongoing. A number of important industry concerns remain, most notably the disproportionate financial impact of licensing fees on small and micro tourism accommodation businesses who are still in survival mode due to the crippling effects of the pandemic.”

“We stand ready to work with the government to get the details of the legislation and guidance absolutely right. At this crucial stage of Covid recovery, we must work collaboratively to protect Scotland’s £867m self-catering industry and not burden small businesses who do so much to promote and enhance the country’s unique tourism offering and boost local economies.”

Chief executive of Scottish Land & Estates, Sarah-Jane Laing, said:

“We welcome news that the Scottish Government has taken on board the collective call of stakeholders including SLE to have a serious reassessment of its short-term lets proposals.

“We have been very concerned that an unaltered draft licensing order would have a catastrophic impact on short-term accommodation and businesses across rural Scotland.

“The fact that the Scottish Government received over 1000 consultation responses and the Local Government, Housing and Planning Committee recently launched its own consultation a month before the legislation was due to be laid before in parliament shows the strength of feeling on this issue.

“Today demonstrates that the Scottish Government is willing to listen and act on concerns. We recognise that there are real issues in some parts of the country and a proportionate response is needed, which this looks to be. As a continuing member of the short-term lets stakeholder group, we are determined to work with the Scottish Government to find a workable solution for all; a licensing order that allows proper enforcement of existing health and safety standards as well as appropriate planning policy which prioritises housing development for residential use without excessive bureaucracy and spiralling costs.

“I will be meeting the cabinet secretary later this month and I look forward to discussing these updated proposals in greater detail and ensuring they meet rural needs.”

The UK Short Term Accommodation Association, which represents many of the bigger short-let providers, said:

“The STAA welcomes the decision by the Scottish Government to reconsider some aspects of its proposed licensing regime.

“Throughout the engagement process for these proposed regulations, which has been ongoing for a number of years, we have suggested practical and pragmatic improvements to the legislation which we believe will help to strike the right balance between protecting communities and allowing legitimate businesses to operate as they have always done. 

“We believe that the changes that the Scottish Government has announced today are a positive step in the right direction, although we will continue to push for further improvements for our members, including a grandfathering provision and auto-renewals of licences. We look forward to continued engagement in Scotland, to build the best set of regulations that we can for all.”

Media Coverage:

Scottish Housing News, SLE welcomes ‘proportionate response’ to short-term lets licensing concerns, 11/10/21

Letting Agent Today, Government backs away from stricter regulation of Airbnb and short lets, 11/10/21

Times, Airbnb curbs to be dropped from licensing scheme, 09/10/21

Daily Business, Airbnb controls axed from licensing scheme, 09/10/21

STV, ‘Pragmatic’ changes made to licensing for Airbnb-style lets, 08/10/21

Scottish Housing News, ‘Pragmatic changes’ outlined to short-term lets licensing scheme, 08/10/21

Scotsman, ‘Pragmatic and significant’ changes to licensing scheme for short term lets, 08/10/21

Herald, Airbnb: Scottish Government makes changes to short term lets licensing, 08/10/21

Holyrood, Scottish Government scraps ‘overprovision’ powers in holiday lets licensing scheme, 08/10/21

National, Short-term lets: ‘Pragmatic’ changes to be made to Scottish licences, 08/10/21

Farmers Weekly, Scottish licensing plans for holiday lets to be revised, 12/10/21