We welcomed back our great friend and colleague Stephen Whitelaw, Managing Director, Orthic Consulting to give us inspiration and advice on Website User Experience. 

Website User Experience is a fascinating subject that combines human psychology with online marketing and website usability. Understanding why people behave as they do and what influences decisions will transform your tourism website. It will lead to higher conversion rates, greater return on investment and happier visitors.

We were delighted to welcome James Saunders, Station Commander, Scottish Fire and Rescue Service (SFRS) to share an overview of what fire safety measures are expected within short-term let premises.  James will cover the following

• Premises Profile:  including occupancy capacity; home sharing; escape routes; internal floor space
• Fire Risk Assessments: including inspection requirements; guests’ needs in relation to fire safety; doors & exits; firefighting equipment (extinguishers); automatic fire detection; emergency lighting; fire log book