Scotland’s Tourism Accommodation Register

Scotland’s Tourism Accommodation Register (STAR) is an innovative industry leading scheme designed to enable robust data capture of the Health & Safety Compliance of accommodation providers in Scotland. It also provides evidence of the scale of the sector.

STAR is a proportionate approach and appropriate for the whole of the Scotland.

ASSC members are required to register and provide a self-declaration for each property in their ownership or management.

About the Register

Scottish Government deem the term Short-term letting (STL) (for both professional and amateur operators) to cover the traditional self-catering and B&B sectors in Scotland. STL has, and continues to have a positive impact for locals and visitors alike but it is considered to require regulation and a collaborative approach between providers, government and affected stakeholders to mitigate any issues.

Building on previous policy recommendations and engagement with the Scottish Government, the Association of Scotland’s Self-Caterers (ASSC) has set out a series of solutions to the main issues identified in the consultation process and which can assist the Scottish Government as they take forward the details of the scheme and help inform the regulations.

• If adopted, the STAR scheme would address several of the concerns that have been raised about short-term lets by balancing the rights and interest of local communities with those of the short-term letting industry.
• Covid-19 underlines the need for regulation of the short-term lets and the ASSC intend to replicate the responsible and industry-leading approach taken with sectoral reopening to the issue of regulation overall.

STAR seeks to support the Scottish Government’s commitment to regulate the short-term rental sector in Scotland. Overall, it aims to:

• Ensure the responsible growth and sustainability of the self-catering industry
• Strike an appropriate balance for the tourist economy, visitors and local residents
• Provide a proportionate, evidence-based and future proofed solution for national and local government
• Provide consumer protection for visitors using short-term lets in Scotland.

ASSC Members Operating Agreement and Code of Conduct

Members of the ASSC confirm their Commitment to Quality, the ASSC’s Quality Assurance scheme. This is enshrined in the ASSC Members Operating Agreement along with the Code of Conduct which signposts members to legal compliance and best practice. This is a self-regulatory scheme, which comes at no additional cost to members.

The Association of Scotland’s Self-Caterers (ASSC) launched its Code of Conduct in 2017, aimed at improving standards in the industry and encouraging best practice and we would strongly recommend a wider adoption of this Code of Conduct by short-term letting agencies, owners, managers and online platforms. The Code of Conduct signposts to legal compliance as well as best practice. It is a self-regulatory code in the same sense that the Highway Code is a self-regulatory framework for road users: highlighting legal compliance and best practice.

As an operator of any tourism accommodation, you should comply with both.

• STAR requires you to register yourself as an owner / operator / agency, and you will be provided with a Reference Number.
• Each property that you Register will also generate a Unique ID.

To complete the Registration please download the Guidance document: follow the step by step process, there is also links to the relevant policy and ASSC Guidance documents for each criteria.

sponsored by

Despite the limitations imposed on us by Covid-19, we have remained resolute in our aims of continuing to share knowledge, build upon the extensive support already given to our membership, facilitating continued networking and collaboration, and continuing to support our members. Since 1st September 2020 we have organised a series of topical and successful ASSC Talks, attended by an enormous number of ASSC members and non-members and which will continue in 2021 on a regular basis.

Contributions by the many speakers and panellists as well as our sponsors and supporters of the Talks and ASSC in general, is very much appreciated.

All webinars have been recorded and are archived here, available to all ASSC members.

Tuesday, 29th November 2022

LEGIONELLA AWARENESS TRAINING

Fiona Campbell, Chief Executive, ASSC
Iain Jardine, Water Hygiene Consultant, Solway Water Management
Your Questions Answered – Legionella – 29-11-22
Solway Water – Legionella Log Book – 29-11-22
Solway Water – Legionella Awareness Training – 29-11-22
View the recording

Tuesday, 15th November 2022

EVERYTHING YOU EVER WANTED TO KNOW ABOUT WEBSITE USER EXPERIENCE

Fiona Campbell, Chief Executive, ASSC
Stephen Whitelaw, Managing Director, Orthic Consulting
Web Psychology – Improve Your Online User Experience – 15th November 2022
View the recording

Tuesday, 25th October 2022

ANNUAL GENERAL MEETING 

Adrienne Carmichael, Chair, ASSC
Fiona Campbell, Chief Executive, ASSC
Video recording available to members – on request only

Wednesday, 19th October 2022

FIRE SAFETY IN SHORT TERM LETS

Fiona Campbell, Chief Executive, ASSC
James Saunders, Station Commander, Scottish Fire and Rescue Service (SFRS)
View the recording
Your Questions Answered – Fire Safety – 19-10-22

Links from Scottish Fire and Rescue Service (SFRS)

• https://www.gov.uk/government/publications/do-you-have-paying-guests
• https://www.gov.scot/publications/practical-fire-safety-guidance-existing-premises-sleeping-accommodation-2/
• https://www.gov.scot/policies/fire-and-rescue/non-domestic-fire-safety/
• https://www.firescotland.gov.uk/your-safety/business-advice/concerns-queries-and-complaints/

• In association with

Tuesday, 4th October 2022

REVENUE MANAGEMENT: A STRATEGIC APPROACH TO DRIVING DEMAND

Fiona Campbell, Chief Executive, ASSC
Roman Solyanyk, Account Executive for the UK Market at Beyond – Beyond Presentation – 4-10-22
Robert Kennedy, Co-Founder, SuperControl
View the recording

• In association with

Wednesday, 28th September 2022

REGULATIONS ROADSHOW: Short Term Let Roadshow Virtual

• This was a VIRTUAL session – view video recording

Wednesday, 28th September 2022

REGULATIONS ROADSHOW: Glasgow

• This is an IN-PERSON meeting with no virtual option
• In association with 

Monday, 26th September 2022

REGULATIONS ROADSHOW: ASSC / Airbnb Operators Regulations Roadshow

• This was a VIRTUAL session – view video recording 
• In association with 

Friday, 23rd September 2022 

REGULATIONS ROADSHOW: St Andrews

• This was an IN-PERSON meeting with no virtual option
• In association with

Wednesday, 21st September 2022

REGULATIONS ROADSHOW: Angus, Perth & Kinross

• PLEASE NOTE:  the video recording has been removed due to updates since the date of the Roadshow. For current information see here – Short-Term Let Regulations Information for ASSC Members – ASSC
• In association with 

Thursday, 8th September 2022

Short Term Let Roadshow (Virtual Event)

• PLEASE NOTE:  the video recording has been removed due to updates since the date of the Roadshow. For current information see here – Short-Term Let Regulations Information for ASSC Members – ASSC
• In association with Explore Islay & Jura

Thursday, 1st September 2022

Scottish Borders

• This was an IN-PERSON meeting with no video recording
• In association with 

Thursday, 1st September 2022

REGULATIONS ROADSHOW: Dumfries and Galloway

• This was an IN-PERSON meeting with no video recording
• In association with 

Wednesday 31st August 2022

REGULATIONS ROADSHOW: Short Term Lets Roadshow (Virtual) 

• PLEASE NOTE:  the video recording has been removed due to updates since the date of the Roadshow. For current information see here – Short-Term Let Regulations Information for ASSC Members – ASSC
• In association with

Monday, 22nd August 2022

REGULATIONS ROADSHOW: CAIRNGORMS (Sessions 1 & 2)

• These were IN-PERSON events with no video recording
• In association with 

Saturday, 20th August 2022

REGULATIONS ROADSHOW: GLENCOE

• This was an IN-PERSON event with no video recordings
• In association with 

Friday, 5th August 2022

REGULATIONS ROADSHOW: Arran 

• This was an IN-PERSON event with no video recording
• In association with 

Tuesday, 2nd August 2022

REGULATIONS ROADSHOW: Caithness & Sutherland

• Please Note:  there is no video recording is available for this session
• In association with 

Monday, 1st August 2022 

REGULATIONS ROADSHOW: Orkney (Information Session)

• PLEASE NOTE:  the video recording has been removed due to updates since the date of the Roadshow. For current information see here – Short-Term Let Regulations Information for ASSC Members – ASSC
• In association with

Tuesday, 19th July 2022
SHORT TERM LETS: THE LEGAL POSITION OF PLANNING CONTROL ZONES

Fiona Campbell, Chief Executive, ASSC
Alison Polson, Senior Associate, Brodies LLP Solicitors
Paul Houghton, Director, Houghton Planning

• PLEASE NOTE:  the video recording has been removed due to updates since the date of the Roadshow. For current information see here – Short-Term Let Regulations Information for ASSC Members – ASSC

Friday, 8th July 2022
REGULATIONS ROADSHOW: SKYE

• This was an IN-PERSON event with no video recording
• In association with 

Tuesday, 28th June 2022
REGULATIONS ROADSHOW: AGRITOURISM

• PLEASE NOTE:  the video recording has been removed due to updates since the date of the Roadshow. For current information see here – Short-Term Let Regulations Information for ASSC Members – ASSC
• In association with 

Wednesday, 22^nd June 2022
REGULATIONS ROADSHOW: EDINBURGH

• This was an IN-PERSON event with no video recording
• In association with 
• 

• Supported by

Wednesday, 8th June 2022
REGIONAL GET-TOGETHER: INVERARAY CASTLE

• This was an IN-PERSON event with no video recording

Hosted by Torquhil Campbell, Duke of Argyll
Fiona Campbell, Chief Executive, Association of Scotland’s Self-Caterers
Rob Dickson, Director of Industry and Destination Development, VisitScotland
Marc Crothall MBE, Chief Executive, Scottish Tourism Alliance
Cathy Craig, Chief Executive, Argyll & the Isles Tourism Co-operative

Wednesday, 8th June 2022
REGULATIONS ROADSHOW: ARGYLL

• This was an IN-PERSON event with no video recording
• In association with

Monday, 6th June 2022
REGULATIONS ROADSHOW: OUTER HEBRIDES

• PLEASE NOTE:  the video recording has been removed due to updates since the date of the Roadshow. For current information see here – Short-Term Let Regulations Information for ASSC Members – ASSC
• In association with

Thursday 26th May 2022
REGULATIONS ROADSHOW: MORAY SPEYSIDE (part of the Visit Moray Speyside Conference)

• This was an IN-PERSON  event with no video recording

• In association with

Monday, 23rd May 2022
REGULATIONS ROADSHOW: ORKNEY & SHETLAND ISLES

• PLEASE NOTE:  the video recording has been removed due to updates since the date of the Roadshow. For current information see here – Short-Term Let Regulations Information for ASSC Members – ASSC
• In association with

 

Wednesday, 27th April 2022
REGULATIONS ROADSHOW: PERTH

• This was an IN-PERSON event with no video recording
• In association with

Tuesday, 5^th April 2022
HOW TO CHOOSE TECHNOLOGY THAT EFFICIENTLY MANAGES YOUR PROPERTY AND DELIGHTS YOUR GUESTS!

Fiona Campbell, Chief Executive, ASSC
Steve Davis, Chief Executive Officer, Operto
Humphrey Bowles, Co-Founder and CEO, SUPERHOG
Sébastien Leitner, VP Partnerships, Cloudbeds
Questions & Answers
– Stephanie Lianzon, Client Success Team Lead – Europe, Operto
– Humphrey Bowles, Co-Founder and CEO, SUPERHOG
– Maja Radojicic, Regional Sales Manager – EMEA, Cloudbeds
View the Recording

Thursday, 31^st March 2022
THE REAL IMPACT OF SHORT TERM LET REGULATIONS ON OUR LEGITIMATE BUSINESSES

Fiona Campbell, Chief Executive, ASSC
Anna Morris, Owner and Managing Director, The Edinburgh
Louise Dickins, Managing Director, Dickins
Frequently Asked Questions – many thanks to everyone for submitting questions. We are now compiling a Frequently Asked Questions document on STL Licensing & Planning Control Areas, in association with industry stakeholders and legal advisers. This document will be available shortly.
View the Recording

Tuesday, 29^th March 2022
BOOKING TRENDS IN 2022 – WHAT TO EXPECT FOR THE YEAR AHEAD

Melanie Allen, Communications & Company Secretary, ASSC
Patrice Merle, Market Manager, Northern Europe at Airbnb
– Patrice Merle, Airbnb – Presentation 29-3-22
Chris Greenwood, Senior Tourism Insight Manager at VisitScotland
– Chris Greenwood, VisitScotland – Presentation 29-3-22
Your Questions Answered – Booking Trends – 29 March 22.docx
View the Recording

Thursday, 18^th March 2022
NOISE MONITORING: PREVENT NEIGHBOUR COMPLAINTS & PROTECT YOUR BUSINESS

Fiona Campbell, Chief Executive, ASSC
Carlos Lascorz, Chief Operating Officer, Roomonitor
For more information / discounts on multiple properties contact details – carlos@roomonitor.com / sales@roomonitor.com
View the Presentation
View the Recording
Testimonial No 1 (to access you will need to click the “download” icon (top right of your screen) which will open the file in order to play)
Testimonial No 2 (to access you will need to click the “download” icon (top right of your screen) which will open the file in order to play)
Useful information about Terms & Conditions Information / how guests are informed about their presence
– Roomonitor – How to inform guests of the presence of noise monitoring devices on your Airbnb Listings
– Booking.com – How to strengthen the security of your property
– Airbnb – How we are protecting your property / shared by Airbnb Community Center:
We recognize that noise disturbances represent one of the top concerns of cities and neighbors, which is why Airbnb is proactively studying tools to empower hosts while protecting the privacy of our guests. 

-The devices wirelessly monitor (Wifi required) decibel levels and notify the host (via an app) when the levels reach or exceed levels the hosts sets, allowing hosts to monitor noise levels and intervene if things get too loud. The best comparison is to a thermostat that measures temperature, these devices measure the decibel levels.

-The Roomonitor devices do not record audio, they only monitor decibel levels within a home. Additionally, hosts are required to disclose the presence of the device in their House Rules, just as they’re required to disclose other security devices, and to only install these devices in common areas of the listing (not in any room used as a sleeping space or bathroom). House Rules are visible first on the main listing page and guests are required to agree to House Rules at the time of booking.

Tuesday, 1st February 2022
HOW TO STREAMLINE & PROTECT YOUR BUSINESS TO STAY AHEAD OF THE COMPETITION

Fiona Campbell, Chief Executive, ASSC
Leo Walton; SUPERHOG Co-Founder and VP of Growth
Steve Davis, Chief Executive Officer, Operto Guest Technologies
Robin Morris, Director, Bookster
View the Recording

Tuesday, 18^th January 2022

DELIVERING A GREAT GUEST EXPERIENCE & RECEIVING REPEAT BOOKINGS

Fiona Campbell, Chief Executive, ASSC
Angie Fowler, Quality Assurance Engagement Manager, VisitScotland: Delivering a Great Guest Experience & Receiving Repeat Bookings
– Angie Fowler, VisitScotland – Presentation 18-1-22 
– VisitScotland – Happy Guests Handout 18-1-22
– VisitScotland – Considerations for operating during Covid19_Handout
Andy McNulty, Co-Founder, TouchStay: Enhancing the Guest Experience (Lessons from 2021)
– Andy McNulty, TouchStay – Presentation 18-1-22
View the Recording

Tuesday, 7^th December 2021

INCREASE PROFITS – PAY LESS TAX

Melanie Allen, Company Secretary & Communications, ASSC
Jess Kelso, Director of Customer Experience, EMEA, Beyond: A Look Back on 2021 and How to Use That Data to Grow Your Business in 2022
– Jess Kelso, Beyond – Presentation 7 Dec 2021
Matt Jeffery, Managing Director, Zeal: Tax Tips & Pitfalls for Self-Catering Businesses
– Matt Jeffery, Zeal – Presentation & Video 7 Dec 2021
View the Recording

Thursday, 2^nd December 2021

LICENSING: INDUSTRY BRIEFING

Fiona Campbell, Chief Executive, ASSC
Jo Millar, Legal Director, Gilson Gray LLP
David Weston, Chair, Scottish B&B Association
Gordon Bulloch, Scotland’s Best B&Bs
Kay Wilson, Destination Leader, Scottish Agritourism
Featuring comments from:
– Simon Ovenden, Scottish Land & Estates
– Marc Crothall, The Scottish Tourism Alliance (STA) Fiona Campbell, Chief Executive, ASSC
View the Recording

Tuesday, 30^th November 2021

MEET THE EXPERTS – An Opportunity to Meet our Valued Partners for Business & Trade Supplier Plus Partners

Fiona Campbell, Chief Executive, ASSC
Melanie Allen, Communications & Company Secretary, ASSC
Meet the Experts – 30 Nov – Partner Slides.pptx
Interhome Presentation – Audio Recording
View the Recording
PFB TSP – Contact List – Dec 2021

Tuesday, 16^th November 2021
SECURING FINANCIAL SUPPORT TO GROW YOUR BUSINESS

Fiona Campbell, Chief Executive, ASSC
Grant Seaton, Senior Commercial Manager, The Cumberland Building Society
Grant Seaton – Presentation – 16 Nov 21.pptx
How to contact Grant:
Email: grant.seaton@cumberland.co.uk
Tel: 07900 930 514
Web: cumberland.co.uk/business/mortgages/holiday-let

Margaret & Jonathan Mitchell, Commercial Valuation Surveyors, DM Hall Chartered Surveyors
Margaret & Jonathan Mitchell – Presentation 16 Nov 21.pptx
How to contact DM Hall:
For valuation/business sales/expansion type enquiries contact: Jonathan Mitchell – Jonathan.mitchell@dmhall.co.uk / 07899 851 014 / Margaret Mitchell – margaret.mitchell@dmhall.co.uk / 07919 574 184
For general enquiries including EPC’s, planning advice, building surveying, deed plans, boundary issues etc: email: –ASSC@dmhall.co.uk
View the Recording

Tuesday, 26th October 2021

AGM &
DESTINATION LEADERSHIP: RESPONSIBLE TOURISM FOR A SUSTAINABLE FUTURE

Fiona Campbell, Chief Executive, ASSC
Hosted by Willie Cameron, Director of Highlands & Islands Tourism Awards & Founding Director of the Cobbs Group
Ross McAuley, Chief Executive, South of Scotland Destination Alliance
Cathy Craig, Chief Executive, Argyll & The Isles Tourism – Cathy Craig Presentation
View the Recording

Tuesday, 19^th October2021

ACCESSIBLE TOURISM – ENABLING HOLIDAYS FOR ALL / NEW MARKETING OPPOURTUNITIES – GROW YOUR BUSINESS

Fiona Campbell, Chief Executive, ASSC
Marina Di Duca, Inclusive Tourism Manager, VisitScotland – Marina Di Duca – VisitScotland (Presentation)
Moira Henderson, Owner, The Rings – Moira Henderson – The Rings (Presentation)
Accessible Tourism Transcript
Your Questions Answered – Accessible Tourism.docx
View the Recording

Tuesday, 12^th October 2021

TRANSFORMED TRAVELLERS – THE FUTURE OF OUR CHANGING VISITORS BEHAVIOURS & WHAT THAT MEANS FOR YOUR MARKETING AS A SELF-CATERER
& SHORT TERMS LETS UPDATE

Fiona Campbell, Chief Executive, ASSC
Chris Greenwood, Senior Tourism Insight Manager, VisitScotland – Transformed traveller – VS Trends (Chris)
Patrick O’Shaughnessy, Industry Development Manager, VisitScotland – Transformed traveller – Marketing tactics (Patrick)

• PLEASE NOTE:  the video recording has been removed due to updates since the date of the Roadshow. For current information see here – Short-Term Let Regulations Information for ASSC Members – ASSC

SHORT TERM LETS – CALL TO ACTION
1. Write to your MSPs and say that you welcome the movement, but there are still unanswered questions, and huge uncertainties that your small business simply cannot bear.
2. Respond to the Scottish Government’s Local Government, Housing and Planning Committee survey, which will be considering the revised Licensing Order and BRIA once laid. The survey will close at 23:59 on 29th October 2021.
https://yourviews.parliament.scot/spice/licensing-of-short-term-lets/consultation/intro/

This is our last chance to be heard. Thank you for everything that you have done so far to make these changes happen. We can do this!

OUTSTANDING CONCERNS

1. Level Playing Field / Discrimination Against Small Businesses

2. Onerous / Burdensome vs Proportionate / Fair

3. Equal Opportunities: Impact on Women

4. Island Communities Impact Assessment

5. Antisocial Behaviour Legislation

6. Uncertainty
i. Fees
ii. Additional Conditions / Overprovision
iii. Investment: Mortgage & Insurance Provision Implications
iv. Neighbour Objection
v. The Booking Problem
vi. Licence Duration and Renewal

7. Impact on Local Authorities
i. Resources
ii. Notifications
iii. Appeals

8. Sustainable Tourism
9. Alignment with National Tourism Strategy
10. Alignment with National Performance Framework
11. Covid-19 Recovery: Alignment with The Scottish Government Recovery Task Force
12. Competency
13. Revised BRIA and SSI

Tuesday, 28th September 2021

POST PANDEMIC TERMS & CONDITIONS

Fiona Campbell, Chief Executive, ASSC
Jo Millar, Legal Director, Gilson Gray LLP
View the Recording

Tuesday, 10^th August 2021

SCOTTISH GOVERNMENT LICENSING PROPOSALS FOR SELF-CATERERS, B&Bs, GUEST HOUSES, GLAMPING AND OTHER SHORT-TERM LETS: Your Questions Answered

Fiona Campbell, Chief Executive, ASSC

• PLEASE NOTE:  the video recording has been removed due to updates since the date of the Roadshow. For current information see here – Short-Term Let Regulations Information for ASSC Members – ASSC

FULL DETAILS CAN BE FOUND AT – News – ASSC / URGENT CALL TO ACTION

IF YOU HAVE NOT ALREADY DONE SO – WE WOULD KINDLY ASK YOU TO DO 3 THINGS:
1. Respond to the Scottish Government’s consultation by FRIDAY 13 AUGUST 2021 using the following link: https://consult.gov.scot/housing-and-social-justice/short-term-lets-draft-licensing-order-and-bria/consultation/subpage.2016-07-07.1474135251/

1. Contact your regional and constituency MSPs in the first instance and then local authority councillors highlighting the problems with the regulations (copy and paste your consultation response) and explaining the likely impact on your business and local supply chain etc. You can find your MSPs using the postcode checker tool on the Scottish Parliament website:https://beta.parliament.scot/msps/current-and-previous-msps
2. In the correspondence above, please copy us in: communications@assc.co.uk

 You may use the Caravan Logo – SEE BELOW

Tuesday, 20^th July 2021

SCOTTISH GOVERNMENT LICENSING PROPOSALS FOR SELF-CATERERS, B&Bs, GUEST HOUSES, GLAMPING AND OTHER SHORT-TERM LETS: What You Need to Know

Fiona Campbell, Chief Executive, ASSC
Jo Millar, Legal Director, Gilson Gray LLP

FULL DETAILS CAN BE FOUND AT – News – ASSC / URGENT CALL TO ACTION

WE WOULD KINDLY ASK YOU TO DO 3 THINGS:
1. Respond to the Scottish Government’s consultation by FRIDAY 13 AUGUST 2021 using the following link: https://consult.gov.scot/housing-and-social-justice/short-term-lets-draft-licensing-order-and-bria/consultation/subpage.2016-07-07.1474135251/

2. Contact your regional and constituency MSPs in the first instance and then local authority councillors highlighting the problems with the regulations (copy and paste your consultation response) and explaining the likely impact on your business and local supply chain etc. You can find your MSPs using the postcode checker tool on the Scottish Parliament website:https://beta.parliament.scot/msps/current-and-previous-msps

3. In the correspondence above, please copy us in: communications@assc.co.uk

View the Recording

 You may use the Caravan Logo – see link here

Tuesday, 20^th April 2021

DEBT MANAGEMENT: A PATH TO PEACE OF MIND

Fiona Campbell, Chief Executive, ASSC
John Murray, Co-Founder, Highland Business Partnership
– For more information about Highland Business Partnership please contact
– John Murray, Co-Founder, Highland Business Partnership
– admin@highlandbusinesspartnership.com
– john@highlandfoodanddrinkclub.com
– www.highlandbusinesspartnership.com
Allen Munro, Associate Director, Deal Advisory, Restructuring, KPMG
–  Email: Munro@KPMG.co.uk
Donald Forsyth, Partner, Saffray Champness LLP
– Email: Donald.Forsyth@saffery.com
Margo McLenan, Director, McLenan Corporate
– Email: Margo@mclenancorporate.com
Michael Thomson, Director, Bank of Scotland
View the Recording

Tuesday, 20^th April 2021

ARE WE NEARLY THERE YET?

Fiona Campbell, Chief Executive, ASSC
James Cassidy, Leader of the Partner Success EMEA, Vrbo
– To access the fully family insider report – https://www.vrbo.com/en-gb/holiday-homes/holiday-news-and-trends/family-holiday-insider
– To find out how much your property could earn with Vrbo – www.vrbo.co.uk/lyp
– To reach out to the team for help with your listing or to find out more – https://forms.gle/vdh2QRof5YWky2mQ9
Laurie Piper, Chief Executive, Visit Moray Speyside
View the Recording

Wednesday, 13^th April 2021

PRACTICAL STEPS

Fiona Campbell, Chief Executive, ASSC
Andrew Ratcliffe, Director of Operations UK, NoiseAware
Jen Burton, Director, Landlords’ Little Helper
Andrew Ratcliffe, NoiseAware – Practical Steps
Jen’s presentation – not available
Your Questions Answered – 13th April
View the Recording

Wednesday, 7^th April 2021

ASSC: SCOTTISH GOVERNMENT HUSTINGS

Fiona Campbell, Chief Executive, ASSC
Fergus Ewing, Scottish Government’s Cabinet Secretary for Rural Affairs and Tourism and who is the SNP candidate for Inverness and Nairn
Rhoda Grant, Scottish Labour and Cooperative candidate for Inverness and Nairn and is Scottish Labour’s tourism spokesperson
Jamie Halcro Johnston, Shadow Cabinet Secretary for Rural Affairs and Tourism and is the Scottish Conservative candidate for Skye, Lochaber and Badenoch
Liam McArthur, Scottish Liberal Democrat candidate for Orkney
Laura Moodie, Scottish Green candidate for South of Scotland
View the Recording

Tuesday, 6^th April 2021

MEET THE EXPERTS

Fiona Campbell, Chief Executive, ASSC
Meet The Experts – 6th April – Partner Slides
Meet the Experts – Contact Sheet
Your Questions Answered – 6th April
View the talk here

Tuesday, 30^th March 2021

RESPONSIBLE TOURISM 

Fiona Campbell, Chief Executive, ASSC
Moderator: Donna Bruce, Responsible Tourism Manager, VisitScotland
Janie Neumann, Sustainable Tourism Manager, VisitScotland
Andrea Nicholas, Chief Executive, Green Tourism
view the talk here
Janie Neumann, VisitScotland – Responsible Tourism 30th March
Andrea Nicholas, Green Tourism – Responsible Tourism 30th March
Safe Travels logo information available at – https://www.visitscotland.org/news/2021/safe-travels-stamp
VisitScotland Customer Services – can be contacted at Customer.Services@visitscotland.com

Tuesday, 23^rd March 2021

VisitScotland: THE ROAD AHEAD – HOW WE NAVIGATE THE POTHOLES

Fiona Campbell, Chief Executive, ASSC
Patrick O’Shaughnessy, Industry Manager (Development), VisitScotland
Vicki Millar, Director of Marketing, VisitScotland
view the talk here – click the “CC” button on the screen to see subtitles
Vicki Millar- VisitScotland the road ahead – how we navigate the potholes

Tuesday, 16th March 2021

GETTING YOUR PRICING RIGHT & THE BUDGET EXPLAINED 

Fiona Campbell, Chief Executive, ASSC
Jess Kelso, Director of Customer Experience, EMEA, Beyond Pricing
Scott Greig, Partner, EQ Accountants
view the talk here
Jess Kelso, Beyond Pricing – ASSC – March 16, 2021
Scott Greig, EQ Accountants – ASSC 21-22 Budget review
Your Questions Answered – 16th March.docx

Tuesday 9th February 2021

SELF-CATERERS: FINDING PLANNING FOR 2021 & BEYOND IMPOSSIBLE? HERE IS SOME HELP

Fiona Campbell, Chief Executive, ASSC
Denise Hill, Head of Engagement, Visit Scotland
Chris Greenwood, Senior Tourism Insight Manager, Visit Scotland
view the talk here
VS Finding Planning Impossible – Presentation

Tuesday 12th January 2021

RE-IMAGINING: TAKING ADVANTAGE OF & ADAPTING FOR FUTURE TOURISM

Fiona Campbell, Chief Executive, ASSC
Willie Cameron, Director of Highlands & Islands Tourism Awards & Founding Director of the Cobbs Group
view the talk here
An Ode to the ASSC by Willie Cameron.docx “Wish You Were Here” – The Stories Behind 50 of the World’s Great Destinations– by Terry Stevens (where to buy –Amazon Link / Graffeg Link  McKinsey & Company – helps organizations across the private, public, and social sectors create the Change that Matters most to them – “Reimagining Marketing in the Next Normal” / Various Interesting Insights
SKIFT deciphers and defines trends for global CEOs and CMOs across travel, dining, and wellness sectors through a combination of news, research, conferences, and marketing services – About SKIFT

Tuesday 8th December 2020

QUESTION TIME – YOUR OPPORTUNITY TO ASK QUESTIONS WITH INDUSTRY LEADERS

Marc Crothall, CEO, The Scottish Tourism Alliance
Riddell Graham, Director of Industry and Destination Development, VisitScotland
Caroline Millar, Lead, Scottish Agritourism
Fiona Campbell, Chief Executive of ASSC
view the talk here
Your Questions Answered – Question Time – 8th December

Tuesday 1st December 2020

THE UNINSURABLE RISK: WHAT YOU NEED TO KNOW

Jo Millar, Legal Director, Gilson Gray LLP
Derek Nicol, Accounts Executive, Bruce Stevenson Insurance Brokers
Fiona Campbell, Chief Executive of ASSC
view the talk here
Your Questions Answered – Uninsurable Risk – 1st December

Tuesday 24th November 2020

THE ONE YOU CAN’T AFFORD TO MISS

Jason Batty, Director of Operations, HJR Tax Consultants
Craig Halloran, Technical Director, Cleaner EV
Calum Mathieson, Sales Director, Cleaner EV
view the talk here
Your Questions Answered – The One You Cant Afford to Miss – 24th November

Tuesday 10th November 2020

BUSINESS FINANCE IN THE CONTEXT OF COVID-19

Grant Seaton, Senior Business Lending Manager, The Cumberland
Scott Greig, Partner at EQ Accountants and Head of EQ Leisure
view the talk here
Your Questions Answered – Finance Session – 10th November

Tuesday 3rd November 2020

DIGITAL RESET FOR THE NEW NORMAL

Patrick O’Shaughnessy, VisitScotland’s Industry Development Manager
Rene Looper, Founder / Managing Director, Tuminds Social Media
view the talk here

Tuesday 13th October 2020

SHORT TERM LET CONSULTATION

Fiona Campbell, Chief Executive, ASSC
Joanna Miller, Legal Director, Gilson Gray LLP

• PLEASE NOTE:  the video recording has been removed due to updates since the date of the Roadshow. For current information see here – Short-Term Let Regulations Information for ASSC Members – ASSC
  

Tuesday 29th September 2020

REGULATION OF SHORT TERM LETS

Short Term Lets Delivery Group, Scottish Government
Fergus Ewing, Cabinet Secretary for Rural Economy and Tourism & MSP for Inverness and Nairn
Andrew Mott, Chair of the Scottish Government’s Short-Term Let Delivery Group, Scottish Government

• PLEASE NOTE:  the video recording has been removed due to updates since the date of the Roadshow. For current information see here – Short-Term Let Regulations Information for ASSC Members – ASSC

Tuesday 22nd September 2020

EXTENDING YOUR SEASON WITH UK & IRISH VISITORS

Fiona Holmes, Marketing Manager for UK & Ireland at VisitScotland
Rona Wallace, Senior Manager, Global Intermediary Marketing Team within the Industry, Destination and Development Team at VisitScotland
view the talk here

Tuesday 15th September 2020

CLEANING UP – FUTURE-PROOFING YOUR BUSINESS

Jen Burton, Director at Landlord’s Little Helper
Iain Jardine, Water Hygiene Consultant, Solway Water Management
view the talk here

Tuesday 8th September 2020

DYNAMIC PRICING – A NECESSITY IN SCOTLAND’S NEW NORMAL

Jake Gingerich, Beyond Pricing’s Team Lead for European Markets
Robert Kennedy, Product Director, SuperControl and Chair of the Association of Scotland’s Self-Caterers
view the talk here

Tuesday 1st September 2020

LEADERSHIP, RECOVERY AND OPPORTUNITIES

Malcolm Roughead OBE, Chief Executive of VisitScotland
Marc Crothall, Chief Executive of The Scottish Tourism Alliance

view the talk here